Help Scout Docs makes it hard to organize content on the home page, so Help Scout are using categories that redirect to articles. This looks like a category in Help Scout: The link points to a category page: https://docs.helpscout.com/category/832-getting-started And the category even shows there are 8 articles! But when you click the Getting Started […]
Tag: Customer Support
At GravityView, we’re starting a review process for support to make sure that as we grow, our support continues to be awesome. We’re starting a Support Review meeting. We will randomly choose tickets to review for each person who has provided support in that time. Random selection is a pain, so we created a Zapier […]