At GravityView, we’re starting a review process for support to make sure that as we grow, our support continues to be awesome.
We’re starting a Support Review meeting. We will randomly choose tickets to review for each person who has provided support in that time.
Random selection is a pain, so we created a Zapier Zap to do it for us! Here’s how: Continue reading “How to send randomly-selected support tickets to Slack once a week for easy review”