"What If I Die?" What This Mortal Tells His Clients

If I were to die…

  • I use a password management application and have instructed my wife how to use it. This application holds all passwords related to my business, protected by a master password only she and I know.
  • My wife has a 50% stake in Katz Web Services, Inc. and will legally be able to act as a representative of the company.
  • I am a HostGator web hosting reseller. After speaking with a HostGator customer representative, they told me what would happen is that clients could call them direclty and sign up for an account with them. HostGator would then transfer their databases and all website files to their account for free. Even though in theory they could continue using my hosting forever (there’s password reset, auto-billing, etc), they would be able to get access to their information regardless of what happens.
  • I use standard coding practices. Any web developer should be able to pick up where I left off without too much of a learning curve. There’s always a learning period when taking over a website, but all files will be accessible and open source.

“The reports of my death are greatly exaggerated.” – Mark Twain

Next steps

I know that stating that “your information will be available to you” is a good start, but it’s not perfect. If requested, I will prepare a document for my clients with all their information. Otherwise, I am an optimist, and plan on being around for longer than their current website 🙂