What my business is really about.

In creating the outline for a presentation tomorrow, I realized that my business (and any business) is about caring.

I care about my clients, I care about their business, I care about their website, I care about the website’s users (their customers), and the experience they have while using my creation.

What I care about in business:

  • Quality
    • Structure
    • Accessibility
    • Future-ready
  • Load time
  • Usability
  • Appearance
  • Performance / Conversion
  • Search engine results
  • Customer service
    • Help clients use their website
    • Answer any questions they have
    • Make changes promptly
    • Care about their business
    • Improving their business

I’m always thinking about how to improve my clients’ business, brainstorming at night.  I really want them to succeed, because every success for my clients is a shared success.

Author: Zack Katz

Zack Katz is the President of Katz Web Services and the developer of WordPress plugins with over 700,000 downloads. He lives in Southwest Colorado with his wife and two cats.

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