In creating the outline for a presentation tomorrow, I realized that my business (and any business) is about caring.
I care about my clients, I care about their business, I care about their website, I care about the website’s users (their customers), and the experience they have while using my creation.
What I care about in business:
- Quality
- Structure
- Accessibility
- Future-ready
- Load time
- Usability
- Appearance
- Performance / Conversion
- Search engine results
- Customer service
- Help clients use their website
- Answer any questions they have
- Make changes promptly
- Care about their business
- Improving their business
I’m always thinking about how to improve my clients’ business, brainstorming at night. I really want them to succeed, because every success for my clients is a shared success.